This Privacy Policy explains how Ardiyanto, Klaten, Central Java, Indonesia (“we”, “us”, or “our”) handles personal data when you use Pixelorid Resto (the “Service”), a web-based restaurant management and point-of-sale application and its website.
For the personal data of people who create an account with us, we are the data controller. Your restaurant data (menu, orders, sales, tables, reservations, customers and staff) is stored on our servers. For personal data of your customers and staff that you enter into the Service, you are responsible for deciding why and how it is used, and we process it on your behalf to provide the Service.
Privacy contact: support@pixelorid.biz.id
Payments for your subscription are handled by Paddle, our Merchant of Record. Paddle collects the payment details and billing information you enter at checkout. We do not receive or store your full payment card details. Payments your own customers make to your restaurant are recorded in the Service only as cash or QR entries; we do not process those payments.
We do not sell your personal data.
We operate from Indonesia, and our service providers may process data in other countries. Where personal data is transferred across borders, we take steps to ensure it stays protected, such as relying on contractual commitments from our providers and, where applicable, recognized transfer safeguards (for example adequacy decisions or standard contractual clauses).
We keep your account and restaurant data for as long as your account is active. If you ask us to delete your account, we delete or anonymize your personal data and restaurant records within a reasonable period, generally within 30 days, except where we must keep certain records to meet legal, tax, or accounting obligations. Data held in backups is removed as backups are rotated. You can export your orders to Excel before closing your account.
Depending on where you live, you may have the following rights under applicable data protection laws, including the EU and UK GDPR and Indonesia’s Personal Data Protection Law (Law No. 27 of 2022):
To exercise your rights, email support@pixelorid.biz.id. We respond within one month. If you are a customer or staff member of a restaurant that uses the Service, please contact that restaurant first, as it decides how your data is used; we will assist the restaurant with your request.
We use reasonable technical and organizational measures to protect personal data, including encrypted connections (HTTPS), role-based access controls so that each user only sees what their role allows, and the security features of our infrastructure providers. No online service can be guaranteed 100% secure, but we work to protect your data and will notify affected users where required by law.
Our website uses cookies and similar technologies that are necessary to run the Service, such as keeping you signed in. We also store simple preferences in your browser, such as your light or dark theme and your selected branch. We do not use cookies for advertising or cross-site tracking. Payment pages operated by Paddle may use their own cookies, described in Paddle’s privacy policy.
The Service is intended for businesses and adults. It is not directed to children under 18, and we do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. We will update the date above and, for material changes, notify you by email or within the Service.